Terms and Conditions

Welcome to BD ElectroTech. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions.

1. Company Information

BD ElectroTech is a trusted provider of industrial electronics repair and advanced troubleshooting services, with strong expertise in woven label electronic jacquard machines such as Muller MBJ series and leading textile brands including Dornier, ITAMA, SMIT, SULZER, and VAMATEX.

We deliver professional PLC automation services, supply quality electronic components, and help industries reduce downtime with fast, reliable, and cost-effective repair solutions worldwide.

2. Use of Website

By using our website, you agree:

  • Not to misuse the website or engage in fraudulent activities
  • To provide accurate and complete information when placing orders
  • Not to attempt unauthorized access to our systems

3. Products and Services

We offer:

  • Industrial electronics repair services
  • Troubleshooting and technical support
  • Sale of electronic and machinery parts

All products are subject to availability. We reserve the right to discontinue or modify products without prior notice.

4. Pricing and Payment

  • All prices are listed in BDT unless stated otherwise
  • Prices may change without prior notice
  • Full payment must be made before order processing or service delivery
  • We accept payment via approved methods listed on our website

5. Order Acceptance and Cancellation

  • We reserve the right to accept or reject any order
  • Orders may be canceled due to stock issues, pricing errors, or suspicious activity
  • Customers may request cancellation before shipment or service initiation

6. Shipping and Delivery

  • Delivery timelines are estimates and may vary
  • Delivery charges vary based on the distance from the store
  • Our sales team will contact you with the exact delivery charge and details shortly after you place your order
  • We are not responsible for delays caused by courier services or external factors
  • Customers must provide accurate delivery information

7. Returns and Refunds

  • Returns are accepted only for defective or incorrect items
  • Customers must notify us within 2 days of receiving the product
  • Refunds will be processed after inspection and approval

8. Warranty and Repairs

  • Repair services may include limited warranty depending on the service type
  • Warranty does not cover misuse, accidental damage, or unauthorized modifications
  • Warranty terms will be communicated before service completion

9. Intellectual Property

All website content, including text, images, and logos, are the property of BD ElectroTech and may not be used without permission.

10. Limitation of Liability

BD ElectroTech shall not be liable for:

  • Indirect or consequential damages
  • Loss of business, data, or profits
  • Delays beyond our control

11. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy.

12. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting.

13. Governing Law

These Terms shall be governed by the laws of Bangladesh.

14. Contact Information

For any questions regarding these Terms:

📧 Support: info@bdelectrotech.com
📧 Sales: bdelectrotech@gmail.com
📞 Phone: +8801677281157